Privacy Policy

You Broke It? ("we," "us," or "our") operates the website werepairedit.net and provides electronics and device repair services in Waterville, Maine. This Privacy Policy explains how we collect, use, and protect your information when you contact us or use our website.

Last updated: June 19, 2026.

When you submit our contact form or otherwise contact us, we may collect your name, email address, phone number, the type of device you have, and the details of your repair request. We also collect basic website analytics (such as pages visited) to improve our website.

We use your information to:
• Respond to your repair inquiries and provide quotes
• Contact you about your repair by phone or email
• Improve our website and services
• Comply with our legal obligations

We do not sell your personal information.

We do not sell, rent, or trade your personal information. We do not share your mobile phone number with any third parties or affiliates for their marketing purposes. We may share information with service providers who help us operate our business (such as payment processors or customer-service tools) only as needed to provide our services, and with law enforcement when required by law.

We take reasonable measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information by contacting us at (207) 877-7780.

<p>If you provide your mobile phone number and opt in through our contact form, you consent to receive SMS text messages from You Broke It? about your repair inquiry — including quotes, repair status updates, and appointment reminders. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying <strong>STOP</strong>; reply <strong>HELP</strong> for assistance, or call us at (207) 877-7780.</p><p><strong>No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.</strong> Text messaging originator opt-in data and consent are not shared with any third parties.</p>

If you have questions about this Privacy Policy, contact us:

You Broke It?
144 College Ave, Waterville, ME 04901
Phone: (207) 877-7780
Website: https://werepairedit.net