Nationwide Mail-In Repair
Can't make it in? Mail your phone to us.
Cracked screen, dead battery, water damage — ship it to us from anywhere in the U.S. We fix it and ship it back, backed by our warranty.
How mail-in repair works
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1. Tell us & pay $25
Fill out the form below with your device and the problem, and pay a $25 deposit that goes toward your repair.
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2. Ship it to us
We email you our address. Pack your device and mail it in from anywhere in the U.S.
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3. We quote & fix it
We diagnose it, send you a quote for the balance, and once you approve we get it fixed.
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4. We ship it back
Your repaired device ships back to you, backed by our warranty.
Start your mail-in repair
Most repairs ship back within a few days of arriving.
Repairs we take by mail
These travel well in a box — ship it from anywhere in the U.S.
💾 Data & drives
🔬 Board-level repair
📱 Phones, tablets & consoles
How to pack it
Use a box, not a padded envelope. Wrap the device so it cannot move inside the box — most shipping damage happens to things that were free to slide around.
Include a note with your name, your phone number, and a short description of the problem, so your device does not get separated from its paperwork at our end.
Do not send accessories, cases or SIM cards unless we have asked for them. Send the charger only if the problem involves charging.
If the device is liquid-damaged, do not charge it or power it on before shipping — send it off, and get it in the mail quickly. For anything fragile or unusual, call (207) 877-7780 first and we will tell you how to pack it.
Include a note with your name, your phone number, and a short description of the problem, so your device does not get separated from its paperwork at our end.
Do not send accessories, cases or SIM cards unless we have asked for them. Send the charger only if the problem involves charging.
If the device is liquid-damaged, do not charge it or power it on before shipping — send it off, and get it in the mail quickly. For anything fragile or unusual, call (207) 877-7780 first and we will tell you how to pack it.
Mail-in repair — common questions
How does mail-in repair work?
Four steps. You fill out the mail-in form and pay a $25 deposit that goes toward your repair. We email you our shipping address. You ship the device, we diagnose it and send you a quote for the balance. Once you approve, we fix it and ship it back.
What is the $25 deposit for?
It confirms the repair and it is applied to your final bill — it is not an extra fee on top. You get our shipping address once it is paid.
Will I know the price before you work on it?
Yes. We diagnose the device after it arrives and email you a quote for the balance. Nothing beyond that point happens until you approve it.
How long does mail-in repair take?
Most repairs ship back within a few days of arriving. Board-level jobs take longer — console HDMI port repair runs about two weeks in our hands, not counting shipping time in either direction.
Where do you ship to?
Anywhere in the United States.
What can I send you?
Phones, tablets, laptops, hard drives and SSDs, graphics cards, motherboards and logic boards, and game consoles. If you are not sure whether your device is a fit, call (207) 877-7780 and ask.
How should I pack it?
Use a box rather than a padded envelope and wrap the device so it cannot shift around inside. Include a note with your name, phone number and a description of the problem. Leave out cases, SIM cards and accessories unless we asked for them.
Is my repair covered by a warranty?
Yes — mail-in repairs come back backed by our warranty, the same as work done in the shop.
My device is water damaged. Should I still mail it?
Yes, and send it quickly. Power it off, do not charge it, and do not try to run it before shipping. Corrosion is what causes permanent damage and it starts immediately, so time genuinely matters here.
Can I just call and talk to someone first?
Please do. Call (207) 877-7780 and we will tell you whether the repair is worth doing before you ship anything.